At PolyMarket Alpha, we believe privacy is not merely a compliance requirement—it's a fundamental right. This policy outlines our unwavering commitment to protecting your personal information with the same precision we bring to market analysis.
When you register for an account, subscribe to our services, or communicate with us, you may share:
- Account Information: Name, email address, and contact details essential for service delivery
- Payment Information: Billing information processed securely through our payment partners
- Communications: Messages, inquiries, and feedback you send us directly
As you navigate our platform, we intelligently gather:
- Usage Analytics: Pages viewed, features accessed, and time spent on our platform
- Device Data: Browser type, operating system, device identifiers, and connection details
- Log Information: Access times, referring URLs, and performance metrics
Your data serves to:
- Deliver Precision: Provide the analytical services you expect from us
- Enhance Experience: Continuously improve our platform based on user insights
- Ensure Security: Detect, prevent, and address unauthorized access or threats
- Communicate Transparently: Send you service updates, policy changes, and relevant notifications
- Comply with Law: Meet our legal obligations and protect our rights
We implement industry-leading security measures:
- Encryption: All data transmitted to and from our platform uses TLS 1.3 encryption
- Access Control: Strict role-based access control limits data exposure to authorized personnel only
- Regular Audits: We conduct frequent security assessments to identify and remediate vulnerabilities
- Incident Response: Our dedicated team maintains a comprehensive breach response protocol
We partner with trusted providers to deliver our services:
- Cloud Infrastructure: For secure data storage and processing
- Payment Processors: For handling transactions securely
- Analytics Services: To understand platform usage and improve our offerings
These partners are contractually bound to protect your data and use it only for specified purposes.
You maintain control over your personal information:
- Access: Request a copy of the data we hold about you
- Rectification: Correct any inaccurate or incomplete information
- Erasure: Request deletion of your data, subject to legal retention requirements
- Portability: Receive your data in a structured, commonly used format
- Objection: Opt out of certain processing activities
To exercise these rights, please contact our privacy team.
We retain your information only as long as necessary:
- Account Data: Retained while your account is active and for a reasonable period thereafter
- Usage Analytics: Aggregated and anonymized after 26 months
- Transaction Records: Retained for a minimum of 7 years per financial regulations
Your data may be processed in jurisdictions outside your residence. When we transfer data internationally, we ensure appropriate safeguards are in place through Standard Contractual Clauses or equivalent mechanisms.
We may revise this policy periodically to reflect changes in our practices or legal requirements. We will provide prominent notice of material changes and obtain consent where required.
For privacy inquiries, data access requests, or concerns:
Email: privacy@polymarketalpha.com
We respond to all legitimate requests within 30 days.